Last updated: 4 October 2026.
This notice explains how Healthy Biker handles personal information when you visit healthybiker.store, buy a bike, create an account or contact us. Healthy Biker is responsible for the information used to operate this store. Contact details appear below.
Information used by the store
We collect the details you give us, such as your name, email, delivery and billing addresses, order details, account information and support messages. Transactions also create payment-status and refund records. Please do not send card numbers or passwords by email. Website requests can include an IP address, browser information and technical logs needed to operate and protect the service.
Why we use information
We use order and contact information to fulfil purchases, deliver goods, handle returns and answer requests. The basis is performing our contract with you or taking steps you request before a purchase. Accounting and legally required records are processed to meet legal obligations. We rely on legitimate interests for proportionate security, fraud prevention and resolving disputes. Where consent is required for optional marketing or cookies, you can withdraw it without affecting earlier lawful processing.
Who receives information
Information needed for a transaction may be handled by website hosting and technical service providers, payment services selected at checkout, delivery providers and professional advisers. It may also be disclosed where the law requires it or to establish or defend legal rights. We limit disclosures to the relevant purpose. Payment providers may have their own privacy notices. Contact us for information about the providers involved in your order or any international processing and applicable safeguards.
Cookies and accounts
WordPress and WooCommerce use cookies and similar storage for functions such as login sessions, keeping items in your basket and account preferences. Blocking these through your browser may prevent parts of checkout or your account from working. If optional analytics or advertising features are offered, their purposes and choices must be explained before consent-dependent tracking is used.
If you post a review or comment, its content and chosen display name may be public. Do not include private order or payment information in public posts. Links or embedded material from other websites are subject to those providers’ privacy practices.
Retention and security
We keep information for as long as it is needed for the purpose for which it was collected. Retention decisions take account of order completion, ongoing account use, support and return claims, applicable tax and record-keeping duties, and legal claim periods. Information no longer needed is deleted or anonymised. Access should be limited to those who need it for their work; no online service can promise absolute security.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or a portable copy of your information. You may also withdraw consent. Some records must be retained to comply with law or deal with claims.
You can object to processing based on legitimate interests and to direct marketing. Email support@healthybiker.shop to exercise your rights. We may ask for proportionate verification to protect your information. UK residents may complain to the Information Commissioner’s Office at ico.org.uk or call 0303 123 1113. US residents may have additional rights under the laws of their state.
Updates
We will update this notice when practices change and show the revision date above. Material changes will be explained where required.
Contact Healthy Biker
Email: support@healthybiker.shop
UK: 561 Dumbarton Road, Clydebank, G81 4DL, United Kingdom
US: 260 Tower Rd, Ithaca, NY 14853, United States